I heard about a new service offered by Uber designed for the disabled and elderly . It’s a great step in the right direction. Right now it’s only in L.A. but hopefully it will spread! — Maureen
“Uber is launching a special service for senior and disabled passengers in Los Angeles, the ride-hailing company said on Tuesday on its blog.
“The new service, dubbed UberAssist, will “provide additional assistance to members of the senior and disability communities,” the company writes. Drivers for the special service are trained by the Open Doors Organization, a non-profit that works with companies to help them better cater to people with disabilities, and can accommodate for folding wheelchairs, walkers, and scooters.
“This isn’t Uber first attempt to cater to passengers with disabilities. In May, the company said it was testing a new feature in Chicago, Los Angeles, San Francisco, and Washington, D.C. for deaf riders. The recent lawsuits against Uber and rival Lyft for discriminating against disabled passengers have likely put pressure on both companies, though they’ve both denied any of the lawsuits’ claims.
“Nevertheless, Uber seems to be making an effort in good faith — UberAssist with cost the same as a UberX, the company’s cheapest ride service.”
Story appeared in Fortune.com